Privacy Policy & Terms of Service

Legal Policies | Privacy Policy & Terms of Service

Yabba Dabba Doo Doo, LLC

Last Updated: February 12, 2026

Yabba Dabba Doo Doo, LLC ("we", "us", "our") is a single-member limited liability company based in Grand Junction, Colorado, providing pet waste removal, yard care, and related services in Mesa County and surrounding areas.

This page combines our Privacy Policy and Terms of Service for easy reference. By using our website, signing up for services, or consenting to communications, you agree to these terms.

Contact Us
Yabba Dabba Doo Doo, LLC
Grand Junction, Colorado
Phone: (970) 261-9399
Email: info@dogpoopgj.com
Website: https://www.dogpoopgj.com

We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information. It applies to all customers and website visitors in connection with our services.

Information We Collect

We collect information to provide better services—from basic details like your address and contact information, to behavioral information about your pet so we can best provide service, to payment information for the services we provide.

We collect information in two main ways:

- Information you give us. Many of our services require you to sign up through our website or client hub. When you do, we ask for personal information such as your name, email address, telephone number, physical address, pet details, and credit card or payment information.
- Information we get from your use of our services. We collect information about the services we provide to you on a past, current, and ongoing basis (for example, service history, visit dates, and communications related to your account).

We will always ask for your consent before using information for a purpose other than those described in this Privacy Policy.

Text Messaging and Two-Way Communication

Text messaging is our primary method for client communications. We use text messages to provide important updates and improve your experience with our services.

What we send via text:
- Visit reminders and scheduling confirmations/rescheduling
- Billing reminders and payment requests
- Marketing messages and promotions (e.g., special offers, seasonal deals)
- Review requests after service completion
- Responses to your questions, photos you send, or other customer support needs

Because we offer two-way texting, you can reply directly to our messages to ask questions, send photos of your yard, confirm appointments, report issues, or make changes to your service. We may also send automated or manual replies to your messages.

How we obtain your consent for text messaging: We only send text messages to individuals who have explicitly consented. Consent is collected via a checkbox on our website signup form and/or client information form, where you agree to receive SMS/text communications from Yabba Dabba Doo Doo, LLC. By checking the box and providing your mobile phone number, you consent to receive the types of messages listed above.

Message frequency: Message frequency varies but may include several messages per month depending on your service schedule, billing cycle, and any promotions.

Carrier charges: Standard message and data rates may apply. We do not charge you for sending or receiving our messages.

Opt-out / How to stop receiving texts: You may opt out of receiving text messages at any time by replying STOP to any text message we send. You will receive a confirmation message that you have been unsubscribed. You may also opt out by contacting us directly. After opting out, you will no longer receive marketing, reminders, or promotional texts (though we may still contact you via other methods regarding your account if necessary for service delivery).

Help: Reply HELP to any message or contact us at (970) 261-9399 for assistance.

Important – Privacy of your mobile number: We will not sell, rent, lease, or share your mobile phone number (or any other personal information) with third parties or affiliates for their own marketing or promotional purposes. Your mobile contact information is used solely for communications related to your service with Yabba Dabba Doo Doo, LLC.

With Whom We Share Information

The information you share with us is not shared with anyone outside of Yabba Dabba Doo Doo, LLC, except:
- With trusted service providers who assist us in operating our business (such as our payment processor and scheduling/messaging platform), and only as necessary to provide our services.
- When required by law, such as to comply with a subpoena or similar legal process.

We do not share your personal information—including your mobile phone number—for unrelated third-party marketing purposes.

How Information Can Be Corrected or Updated

To correct, update, or view your information on file with us, you may:
- Call our main contact number at (970) 261-9399
- Email us at info@dogpoopgj.com (or the email listed on your client hub)
- Access and manage your details directly in your client hub

You may also request deletion of certain information, subject to legal and contractual obligations.

How We Secure Your Information

We work hard to protect Yabba Dabba Doo Doo and our users from unauthorized access, alteration, disclosure, or destruction of information we hold. In particular:
- Billing Information — We do not store any billing or credit card information on our servers. All payment-related transactions are securely handled and stored by our payment provider, Jobber (www.getjobber.com). See Jobber's privacy policy for more details: https://www.getjobber.com/privacy/.
- We restrict access to personal information to only those Yabba Dabba Doo Doo employees and contractors who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations. Violations may result in discipline or termination.
- We use industry-standard security measures to protect data during transmission and storage.

How Policy Changes Will Be Communicated

Our Privacy Policy may change from time to time. The most current version will always be available on our website. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any changes on this page and, if the changes are material, we will provide a more direct notice (such as email notification of privacy policy changes for active customers).

By scheduling service, submitting a lead form, checking any agreement box, or using our services/website, you (“Customer”) acknowledge and agree to these Terms of Service with Yabba Dabba Doo Doo, LLC (“Service Provider”).

1. Payment Processing & Authorization

All payments are processed through a third-party payment processor. By agreeing, you authorize us to store and charge your payment method on file for services, fees, recurring charges, promotional adjustments, cancellation fees, and one-time cleanings.

2. Payment Method Required

A valid credit card or bank account must be saved on file prior to any service. Services will not be rendered without it.

3. First Free Cleaning Offer – Eligibility

The first cleaning (“Free Scoop”) may be provided at no charge only for new customers signing up for ongoing weekly or twice-weekly service. It does not apply to one-time cleanings, bi-weekly services, or in combination with other offers. We reserve the right to deny or revoke if eligibility is not met.

4. Cancellation After Free Cleaning

If you cancel immediately following the Free Scoop, you agree to a one-time cleaning fee of $70, charged to your payment method.

5. Cancellation & Schedule Change Policy

Cancellations or changes must be made at least 24 hours prior to the scheduled service day (starting at 8:00 AM). Late changes may result in a fee and/or forfeiture of the visit.

6. Missed Visits & Access Issues

If we cannot perform service due to lack of access, unsafe conditions, locked gates, or aggressive animals, the visit may be considered completed and charged.

7. Weather & Service Delays

We may delay or reschedule due to weather, safety, or uncontrollable circumstances.

8. No Guarantee of Complete Removal

While performed professionally, complete removal of all pet waste is not guaranteed due to yard conditions, debris, or other factors.

9. Limitation of Liability

Our liability is limited to the amount paid for the most recent service. We are not liable for indirect, consequential, or incidental damages, including pet injury unless caused by our gross negligence.

10. SMS Communications

All text/SMS communications are governed by our Privacy Policy (above), including consent requirements, message types, frequency, rates (msg & data may apply), opt-out (reply STOP), and help (reply HELP or contact us).

11. Modifications to Terms

We reserve the right to update these terms. Continued use of services constitutes acceptance.

12. Governing Law & Dispute Resolution

These terms are governed by Colorado law. Any disputes shall be resolved in the courts of Mesa County, Colorado. You agree to resolve disputes individually (no class actions).

13. Entire Agreement & Electronic Consent

These terms, together with the Privacy Policy, constitute the entire agreement. By checking agreement boxes or scheduling, you provide electronic consent and authorization for charges.